FAQ's
Collision Repair
Resource Center
Everything you need to know about certified collision repair, insurance claims, OEM repair procedures, ADAS calibration, paint refinishing, and restoring your vehicle to factory standards.
Expert Collision Repair.
Exceptional Care.
At Ken Ganley Collision Center, every repair begins with a commitment to restoring your vehicle according to manufacturer specifications. From luxury automobiles and electric vehicles to everyday transportation, our certified technicians utilize advanced repair methods, genuine OEM parts when applicable, and state-of-the-art diagnostic equipment to help ensure your vehicle is repaired safely and professionally.
Whether you've recently been involved in an accident, have questions about the insurance claims process, or simply want to understand how modern collision repair works, this resource center is designed to provide clear, straightforward answers from trusted professionals.
Everything You Need to Know
Whether you're filing an insurance claim, researching certified repairs, or learning how advanced safety systems are restored after an accident, our Resource Center is designed to guide you through every step of the collision repair process.
Insurance & Claims
Learn about your rights, choosing a repair facility, working with insurance companies, estimates, supplements, and the claims process.
Explore InsuranceCertified Collision Repair
Discover why OEM-certified repairs, factory repair procedures, and genuine replacement parts help protect your vehicle's performance and safety.
Learn MoreADAS & Vehicle Technology
Modern vehicles rely on sophisticated cameras, radars, and sensors. See why calibration is essential after many repairs.
View TechnologyRepair Process
Understand what happens from the moment your vehicle arrives through final inspection, quality control, and delivery.
See Our ProcessOEM Certified
Manufacturer-approved repair procedures performed by highly trained technicians.
Advanced Technology
Precision frame measurement, computerized diagnostics, and ADAS calibration.
Premium Refinishing
State-of-the-art paint systems engineered for exceptional color matching and durability.
Lifetime Workmanship
Every repair is backed by our commitment to quality craftsmanship and customer satisfaction.
Expert Answers.
Complete Confidence.
Our collision repair specialists answer the questions we hear most often— helping you better understand the repair process before your vehicle ever enters our facility.
Insurance & Claims
Do I have to use the repair facility recommended by my insurance company?
Will Ken Ganley Collision Center work directly with my insurance company?
OEM Certified Collision Repair
Why is OEM certification important?
Do you use Genuine OEM Parts?
Advanced Driver Assistance Systems (ADAS)
Why does my vehicle need ADAS calibration after an accident?
Can a windshield replacement require calibration?
Craftsmanship
Without Compromise
A collision repair is more than replacing damaged parts. It is the careful restoration of structural integrity, safety systems, precision engineering, and the appearance that defines your vehicle. Every repair is approached with meticulous attention to detail and a commitment to manufacturer repair standards.
Manufacturer Repair Procedures
Every repair follows documented OEM repair information whenever applicable, helping restore your vehicle according to factory specifications.
Certified Technicians
Our technicians continually train on evolving vehicle technologies, structural repair methods, aluminum repair techniques, and advanced safety systems.Advanced Equipment
Precision frame measurement, computerized diagnostics, paint matching technology, and ADAS calibration equipment help deliver exceptional repair quality.
Genuine OEM Parts
When required by manufacturer repair procedures and available under your repair plan, genuine OEM replacement parts help maintain proper fit, finish, and performance.